Symptom Chart: Handles, Locks, Latches and Entry Systems - Electrical
Condition | Possible Sources | Actions |
|---|---|---|
All door locks are inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test H |
A single or more than one door lock is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test I |
The door locks operate only one way | Refer to the Pinpoint Test | GO to Pinpoint Test J |
All door locks are inoperative from one door lock control switch | Refer to the Pinpoint Test | GO to Pinpoint Test K |
A door lock indicator is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test L |
A door lock indicator is always on | Refer to the Pinpoint Test | GO to Pinpoint Test M |
The luggage compertment lid latch release is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test N |
The luggage compertment lid does not latch | Refer to the Pinpoint Test | DISCONNECT the luggage compartment lid latch electrical connector and CHECK the operation of the latch using a screwdriver. If the latch does not fully latch (2 clicks), INSTALL a new luggage compartment lid latch. If the latch fully latches (2 clicks), REFER to the Wiring Diagrams manual to identify the possible cause of the circuit short in the luggage compartment lid latch release circuit. |
The RKE transmitter is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test O |
An individual button/feature is inoperative from the RKE transmitter | Refer to the Pinpoint Test | GO to Pinpoint Test P |
The RKE transmitter has poor range performance | Refer to the Pinpoint Test | GO to Pinpoint Test Q |
The remote start feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test R |
The smart unlock is inoperative | Refer to the Pinpoint Test | DIAGNOSE the passive key not starting the vehicle from various areas within the interior of the vehicle. REFER to: Passive Anti-Theft System (PATS) (419-01B Passive Anti-Theft System (PATS), Diagnosis and Testing). |
The 2-stage door unlocking does not operate correctly | The 2-stage door unlocking is not programmed | PROGRAM the 2-step door unlocking. REFER to: Staged Unlock Programming (501-14 Handles, Locks, Latches and Entry Systems, General Procedures). |
A door passive entry feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test S |
The luggage compartment lid passive entry feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test T |
Pinpoint Tests
Hard To Open Or Close a Door From Either Door Handle
Normal Operations and Fault Conditions
The door latch can be actuated from the interior or exterior door handle. When actuated, the door latch releases and allows the door to open. If the door latch or the door hinges have insufficient lubrication or if the striker or door are misaligned, it causes extra force to be used when opening or closing the door.
Possible Cause
Door alignment Door hinges Striker adjustment Door latch
PINPOINT TEST A : HARD TO OPEN OR CLOSE A DOOR FROM EITHER DOOR HANDLE
A1 CHECK THE LATCH OPERATION FROM BOTH DOOR HANDLES
Open the door using both the interior and exterior door handles.
Does the door open normally from one of the door handles?
Yes If the door is difficult/does not open from the exterior door handle, GO to Pinpoint Test B
2016 Mustang workshop publication supplied to Mustang Atlas. Original technical text and illustrations; HTML formatting by Mustang Atlas. Source page numbering is retained for traceability. Follow the configuration, revision, warnings, and cross-references in the material. About this edition.