Reconnect the APIM connector. Make sure it seats and latches correctly. Wait at least 2 minutes for the APIM to re-initialize. Operate the system and determine if the concern is still present.
Is the concern still present?
Yes | CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, discontinue this test and follow TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, PERFORM the APIM Hardware Test. Click here to access Guided Routine (APIM). |
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No | The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues. |
Unable To Pair Bluetooth Device
Normal Operation and Fault Conditions
REFER to: Information and Entertainment System - System Operation and Component Description (415-00A Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC, Description and Operation). See Bluetooth Mode and SYNC® System.
Possible Sources
Incompatible Bluetooth device APIM
PINPOINT TEST W : UNABLE TO PAIR BLUETOOTH DEVICE
W1 CHECK THE BLUETOOTH CONNECTION
NOTE: Performing a Master Reset returns all preference settings to the factory defaults, erases the phone book and call histories, deletes any Bluetooth devices paired with the SYNC® system.
Connect: MIT 105-00120. Using the MIT 105-00120, connect to the SYNC® system using Bluetooth. Follow the tool instructions. Using a diagnostic scan tool, view the APIM Parameter Identifications (PIDs). Monitor the Bluetooth device paired PID (BT_PAIR) and the Bluetooth device connected PID (BT_CONN).
Do the Parameter Identifications (PIDs) both read "Yes"?
Yes | The SYNC® system is operating correctly at this time. PERFORM a Master Reset. REFER to the Owner's Literature. REVIEW the pairing process with the customer. If the customer's device still does not pair, the fault is with the customer's device. |
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No | GO to W2 |
W2 CHECK FOR CORRECT APIM (SYNC MODULE) OPERATION
2016 Mustang workshop publication supplied to Mustang Atlas. Original technical text and illustrations; HTML formatting by Mustang Atlas. Source page numbering is retained for traceability. Follow the configuration, revision, warnings, and cross-references in the material. About this edition.